Introduction

Easy Boilers is dedicated to providing unbiased, reliable information and guidance on all aspects related to door and window supply and fitting.

The following sections outline our principles, standards, and processes:

Principles

Accuracy

Our content is committed to being accurate, balanced, and transparent. Information is derived from the best available evidence, drawing on our extensive industry experience, with sources cited whenever possible. Where content involves conjecture or opinion, this will be clearly indicated.

Accountability

Easy Boilers is accountable to its clients and the public and is committed to fair dealings. We embrace a culture of learning through client feedback and are open to acknowledging mistakes. Our processes are designed to be transparent.

 Serving the Public

Easy Boilers prioritises our clients’ interests in sourcing and providing door solutions. We engage with relevant industry bodies and other interest groups to ensure our clients’ needs remain paramount.

Taste and Decency

All content on our website is curated for a general audience and does not include material reasonably deemed offensive.

Impartiality and Diversity of Opinion

Our content is objective and even-handed. In cases where opinions differ, we strive to reflect all significant strands of opinion and clearly state any uncertainties.

 Privacy

We are committed to maintaining stringent privacy controls. Personal information, including any correspondence, will not be disclosed without the user’s explicit prior consent, unless required for legal reasons (such as a Court Order) or if disclosure is in the public interest.

 Funding

Easy Boilers funds our online communications. MR Home Improvement Ltd, trading as Easy Boilers, is registered in England. We do not carry advertising and do not accept corporate sponsorship.

Standards

Easy Boilers has a dedicated team with a clear mandate to provide accurate, balanced, and transparent information. No staff member will be asked or permitted to provide favoured treatment to any partner organisation, and all must fully disclose any interests they may have in any door supply-related companies or organisations.

Staff Training

All staff undergo training to ensure that standards are consistently met.

Editorial Process

 Research

Our knowledge is derived from direct experience with door supply and fitting. We consult with industry experts and individuals directly affected by the topic.

Production

Once drafted, content undergoes editing for accuracy, balance, tone, and clarity. It is then thoroughly checked for factual errors, spelling, grammar, and adherence to our house style. We also use Grammarly for editing.

Policy Sign-off

The Marketing Manager must approve our policies before they are published online.

Review of Content

Our content undergoes systematic reviews. Primary content is reviewed annually, and content less susceptible to change is reviewed every two years. User comments are considered daily, and content is amended immediately if necessary.

Appeals Procedure

In the unlikely event of a complaint that the editor cannot resolve, the matter will be escalated to the Managing Director.

Contact us here if you need assistance.