Frequently Asked Questions

Easyboilers are a nationwide boiler installation company that specialise in next-day boiler installations from leading manufacturers such as Worcester Bosch, Viessmann and more.

We aim to use our employed Gas Safe engineers to carry out your boiler installation however in some of the busier periods we may use some of our vetted, trusted and equally as amazing sub contractors. All subbies have been vetted extensively by us to ensure only the highest quality workmanship and professionalism at all times.

When paying for all new boilers, whether that is a combi or system boiler, our debit or credit card facility is available using our fully secure Stripe payment gateway.

If you wish to spread the cost of your new boiler over a period of up to 10 years, paying by finance is also available.

All our boiler cover plans are only payable by direct debit through our secure GoCardless Ltd payment gateway, again which is 100% secure.

If you think you have poor credit then you can still apply for finance. If this fails and none of our lenders are able to offer you credit then unfortunately we will not be able to offer an alternative.

When you complete checkout, you will then pick your boiler installation date, this can be a day that suits you. The installer will turn up between the hours of 7.30am and 10am on the day of your installation, and with all of the tools to fit your new heating system.

On the day we will need someone to be there from 7.30am to open the door, and be able to gain access to your electricity supply so that we can test the boiler once it’s installed.

Many of Easyboiler’s engineers like a good cup of tea, if available!

Yes, Easyboilers register all boiler installations so that we are accountable for your install. We are fully insured and Gas Safe registered for your peace of mind.

If you’re switching to Easyboilers from another provider, and maintain a minimum of 12 months continuous service, you will get instant support when you sign up with us.

If you are taking out a service plan for the first time, or you have a gap in service, you will not be able to book repairs for faults that occur within the first 14 days of joining us.

We are open 7 days per week 8.30am to 7pm.

We are only closed Christmas day.

Our call centre is UK based and open 24/7 365 days a year